Howard was appointed as CEO of BT’s Technology, Service and Operations division, and Group CIO, in January 2016. As CEO of TSO, Howard is in charge of the company’s ‘engine room’; thirteen thousand staff and eight thousand contractors responsible for BT’s core networks and IT systems across the globe. The division manages the company’s internal and external platforms – including TV, Mobile and Conferencing – as well as BT’s world class research and development arm at Adastral Park, Suffolk. BT TSO
Previously, Howard was BT’s Chief Architect and MD Global IT Systems, and led the technical teams behind the launch of BT Sport in August 2013. In this role he also transformed the way software development is carried out at BT. He joined BT in October 2011, bringing 30 years of telecoms experience with him, including time spent at Virgin Media and Telewest, and as MD of Cartesian, a telecommunications consultancy and software company.
Howard possesses a broad knowledge of technical and operational leadership with expertise in engineering, strategic development and business transformation. His areas of expertise include telephony, digital TV, IP services, high definition TV and ‘ultra’ high speed broadband. He also has experience of integrating networks and IT from his time in the cable industry, experience that will prove useful as BT integrates its network with EE’s.
Howard is 53 years old with three children, and is also a qualified pilot.